Fraser Health START Team
1-844-START11 (1-844-782-7811)
The Fraser Health START (Supporting Children and Youth
through Mental Health Crisis) Team provides mental health assessment,
short-term crisis intervention, resource and referral coordination, and up to
six follow-up sessions for children and youth ages 6-18 who are in acute
crisis. Also provides child crisis assessments on a limited, non-urgent basis.
This is an open referral program (youth and families can call directly;
professionals can also call to refer).
Location: Abbotsford Regional Hospital
Hours: Monday - Friday 9am - 9pm; Weekends and Holidays Noon - 9pm
1-800-SUICIDE
(800) 784-2433 / (604) 872-3311
Counseling by professionally trained volunteers for people experiencing emotional distress.
Ages: All Ages
Hours: 24 hrs
Website: www.crisiscentre.bc.ca
Chat room: www.youthinbc.com available from 12:00pm – 1:00 am only
Abbotsford Police Department Youth Help Line
(604) 864-4787
For youth who are, or know someone that is involved in criminal activity and want help to get out of criminal activity. Adults can call this number as well.
Ages: All Ages
Hours: 24 hour phone line. Police officer may answer or a call back will be made after a message is left.
Website: www.abbypd.ca
Alcohol & Drug Info & Referral Services
(800) 663-1441
Information and ideas of what to do when concerned about a young person in connection with alcohol or drug abuse or a youth concerned about another person’s drug or alcohol use. Can call anonymously.
Ages: All Ages
Hours: 24 hrs
BC Mental Health & Addiction Information / Resources
(800) 661-2121 / 310-6789 (24 hour distress line)
Provides information and referrals for mental health issues or addiction issues.
Ages: All Ages
Hours: 24 hrs
Website: www.heretohelp.bc.ca
The BC Smokers Helpline/ BC Quit Now By Phone
1 (877) 455-2233 (Toll Free)
A free, confidential service that provides information and support from trained specialists.
Ages: All Ages
Hours: 24 hrs emergency service, 6:00 am – 9:00 pm regular counseling and referrals.
Website: www.quitnow.ca
Children’s Help Line
(604) 310-1234 (toll free call)
Calls answered by a social worker to provide protection and guardianship services.
Ages: 19 years and younger
Hours: 24 hrs
Website: www.safekidsbc.ca/helpline.htm
Crime Stoppers Hotline
(800) 222-8477
For those who have information on crimes committed or planned. Anonymous.
Ages: All Ages
Hours: 24 hrs
Website: www.solvecrime.ca
Cybertip / Child Pornography / Sexual Exploitation Helpline
(866) 658-9022
Cybertip is Canada’s national tip line for reporting the online sexual exploitation of children.
Ages: All Ages
Hours: 24 hrs
Website: www.cybertip.ca
D-Talks Line
(866) 658-1221
An information line for youth on detox issues. Also provide booking for inpatient detox.
Ages: 21 years and younger
Hours: 7 days per week, 9:00 am – 7:45 pm
Email: youthdetox@fsgv.ca
Erase Bullying
An online resource that explains bullying in its various forms. This website also contains links and information for other helplines for youth who are experiencing bullying.
Website: www.erasebullying.ca
Fraser Valley Regional Crisis Line
1 (877) 820-7444
If you are experiencing emotional distress, the Fraser Valley Regional Crisis Line will provide you with counselling by a well-trained volunteer.
Ages: All Ages
Hours: 24 hrs
Kids Help Phone
(800) 668-6868
Counsellors answer calls and online questions from across Canada. No matter what the problem or concern counsellors are there to provide immediate and caring support, as well as information and referrals to the kids who reach out to us.
Ages: 20 years and younger
Hours: 24 hrs
Website: www.kidshelpphone.ca
Help Line for Children In BC
310-1234
Monday to Friday, 8:30 a.m. to 4:30 p.m., call your local district office (listed in the blue pages of your phone book), or call the Helpline for Children. Dial 310-1234 (no area code needed).
After Hours Line
For emergencies outside office hours, call the Helpline for Children. Dial 310-1234 (no area code needed). Or, call:
- Vancouver, North Shore Richmond, call (604) 660-4927
- Lower Mainland, Burnaby, Delta, Maple Ridge, Langley, call (604) 660-8180
- For the rest of the province, call toll-free 1-800-663-9122
Your call will be answered by a trained child protection worker
Ministry of Children & Family Development
(604) 870-5880
Responsible for issues relating to the safety and well-being of children, youth and families.
Ages :All Ages
Hours: Monday to Friday, 8:30 am – 4:30 pm
Website: www.gov.bc.ca/mcf
Problem Gambling Information & Referral Services
(888) 795-6111
Free information and referral services offering counselling, prevention, resources and self-help groups.
Ages: All Ages
Hours: 24 hrs
Website: www.bcresponsiblegambling.ca
Rape Relief Line and Women’s Shelter (Vancouver)
1 (604) 872-8212
Offers free and confidential support, information, advocacy and referral services to women and children who have experienced sexual or physical violence.
Ages: All Ages
Hours: 24 hrs
Website: www.rapereliefshelter.bc.ca
Sex Sense Line
(800) 739-7367
A toll-free, confidential, non-judgmental telephone service, which provides information and referral on reproductive health and / or sexuality concerns.
Ages: All Ages
Hours: Monday to Friday, 9:00 am – 9:00 pm
Website: www.wontgetweird.com / www.optionsforsexualhealth.org
Telecare Crisis & Caring Line
(604) 852-9099 / (888) 852-9099
Trained, Christian volunteers ready to deal with a variety of issues. Confidential.
Ages: All Ages
Hours: 24 hours (when local volunteers are unavailable, call will be transferred to Vancouver Crisis Line)
VictimLINK
(800) 563-0808
VictimLINK is a province-wide telephone help line for victims of family and sexual violence and all other crimes.
Ages: All Ages
Hours: 24 hrs
Website: www.communityinfo.bc.ca/victims.htm
Youth Against Violence Line
(800) 680-4264 / (604) 836-6381 (text)
Confidential, multilingual number to report information concerning violence, drug activity or gang actions. This line is also used to alert police of an upcoming crime or fight. Texts and emails are checked every 1/2 hour; all tips are looked into.
Ages: All Ages
Hours: 24 hrs
Website: www.youthagainstviolenceline.com
Youth in BC
(866) 661-3311 / 604-872-3311
Online service where BC youth can connect live, one-on-one with a crisis chat volunteer, obtain email support from professional staff, locate timely and accurate information on different issues, and connect to referral services in their own community.
Ages: 25 years and younger
Hours: 24 hour website, chat 12:00 pm – 1:00 am daily
Email: youthinbc@crisiscentre.bc.ca
Website: www.youthinbc.com